If you need help

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If you need signposting or information about local health and care services, then contact Healthwatch North Tyneside by email or phone. Contact us here. 

Social Care Support in North Tyneside

North Tyneside Council’s Gateway Team is the first point of contact for people needing social care support in North Tyneside.

Visit the North Tyneside Council website or telephone 0191 6432777 (0330 333 7475 out of office hours.) You can also email the team at childrenandadultscontactcentre@northtyneside.gov.uk

Citizens Advice North Tyneside

Citizens Advice offers free, impartial and confidential advice on a range of issues including debt and money, consumer complaints, legal matters, health, welfare benefits, housing, family and cases of discrimination.

Contact Citizens Advice North Tyneside via their website or telephone 0191 280 8484

Taking care of your mental health

If you need urgent help with your mental health, you can get in touch with the Initial Response service from Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. The Initial Response Team provides 24 hour access to urgent mental health care and treatment by calling one telephone number 0800 652 2861. If you are Deaf text 07887 625 277

If you live in North Tyneside you can call the following freephone numbers 24 hours a day:

Adult Crisis Resolution and Home Treatment Team: 0800 652 2861

Children and young people’s mental health service: 0800 652 2862

More information on mental health support for adults and young people can be found here:

Support for carers

North Tyneside Carers’ Centre  provide information, advice, support and guidance for carers and young carers. They also offer help with employment, advocacy and mental health. Phone 0191 249 6480

Age UK North Tyneside

Age UK North Tyneside provides services for people aged 50+, including help for people living with dementia, and support for carers. Phone 0191 280 8484 or email enquiries@ageuknorthtyneside.org.uk

Living Well North Tyneside

A health and wellbeing directory where you can find services, events and activities to help you live well in North Tyneside. www.livingwellnorthtyneside.co.uk