Our 2024-25 annual report outlines all the key work and projects we have been focused on over the past year, and lists our priorities for the next 12 months.
During 2024-25 projects included What Matters to Young Carers, Hospital to Home, Dental Access, Listening to Women’s Health Needs, Pharmaceutical Needs Assessment, Emergency Department at NSECH and visiting all 30 borough care homes.
Highlights of the year included:
- 4,085 people shared their views and experiences of health and care services with us.
- 3,066 people engaged with us at 106 community outreach events across North Tyneside.
- 827 people shared 4,388 service experiences in our annual survey in 2024/5.
Specific projects saw:
- 970 residents of North Tyneside sharing their views on making the borough an Age Friendly Community.
- 843 residents telling us about their views and experiences with pharmacy services.
- 83 young carers talking about their experiences through our What Matters to Young Carers survey and engagement activities.
In her foreword to the report, Chair of Healthwatch North Tyneside Carol Nevison (pictured) said: “Our achievements are rooted in partnership—whether with voluntary sector colleagues such as Age UK and North Tyneside Carers’ Centre, Adult Social Care and Public Health teams at North Tyneside Council, and NHS providers and commissioners.
“We deeply appreciate everyone’s passion and willingness to work with us to hear the voices of service users and carers.
“I’m incredibly proud of the work Healthwatch North Tyneside has done, and I want to thank our amazing staff, volunteers, and trustees for their continued passion and dedication…I’m deeply grateful to the residents of North Tyneside for generously giving their time to share their views, and to those who participate in the user groups we work with.
“We are here to amplify your voices—thank you for trusting us with your stories.”
| Healthwatch North Tyneside Annual Report 2024-25 | Download File (pdf 1.17 MB) |
