What we did in 2020/21.
In what was an unprecedented year, Healthwatch North Tyneside stepped up to the mark delivering not only its core charitable aims, delivering health and care information and making sure people’s voices were heard, but also responded to the pandemic by supporting local people and rethinking the way it worked.
The organisation responded to the challenges that were presented by increasing online engagement, delivering information and surveys though people’s doors and working with others. It found new ways to engage with people, such as at GP led vaccine centres – an amazing opportunity to reach people across the borough.
Healthwatch North Tyneside led on a number of successful information campaigns and was integral to the development of the Living Well North Tyneside partnership, an initiative to provide residents with information on local health and wellbeing groups and services.
The report sets out Healthwatch’s plans and priorities for the coming year, based on the key issues people in North Tyneside said mattered to them.
Healthwatch will continue to provide useful information and the development of Living Well North Tyneside; focus on people’s access to GP and primary care services; investigate the impact of service changes aiming to identify gaps that exclude parts of the community; continue to hear the voices of service users. As always, the organisation will monitor and respond to health and care issues as they arise.
