NHS England and NHS Improvement funded the Healthwatch network to work with communities across the country to establish how the NHS Long Term Plan should be implemented locally.

31/07/2019
By Healthwatch England for Local Healthwatch in Northumberland, Tyne and Wear and County Durham
NHS Other publications

More than 30,000 people from across England shared their views about how the NHS can better support their overall health, and how it can improve care for specific conditions too.

Staff and volunteers from all 151 Healthwatch also ran more than 500 focus groups across England, bringing together people from all sections of the community to share how they would improve local NHS services.

Healthwatch North Tyneside’s engagement fed into the combined Northumberland, Tyne and Wear and Durham report.

In North Tyneside, we heard from over 150 people through our surveys and focus groups. They told us about:

  • Access to services when needed being a key area of concern, particularly in relation to access to GP appointments.
  • The importance of joint decision making processes when receiving health treatment and care
  • Positive experiences of quality of care when using cancer health and care services
  • Difficulties in accessing appropriate services when using NHS mental health services

 


Download the report below


NHS Long Term Plan Engagement Report Northumberland, Tyne and Wear and County Durham Download File (pdf 450.76 KB)