Menopause services in North Tyneside

In March 2021, Healthwatch North Tyneside undertook exploratory research into experiences of menopause support in the area. This was prompted by a request for information about local peer support that highlighted potential gaps in provision.

We received 65 detailed responses to our online survey, offering a clear insight into people’s experiences. Many thanks to those who responded or who shared our survey.

What people said:

• They felt poorly informed about what to expect during the menopause and struggled with symptoms for many years without realising the cause. Health, work, relationships and quality of life were adversely affected.
• Accessing information about menopause was described as a ‘minefield’.
• Sharing experiences with others in the same situation made people feel more informed and less isolated.

Women wanted:

• Guidance on how and where to get reliable and comprehensive information and support.
• More comprehensive training for GPs to diagnose menopause-related symptoms and offer a range of treatment options.
• More publicity and education about menopause.

What we did:

• We raised the topic of menopause support with North Tyneside Clinical Commissioning Group and Living Well Locally Board by sharing our report.
• It was further shared with GPs who lead on training and education for GPs.
• At our suggestion, a menopause support page will be added to the Living Well North Tyneside website when it is fully launched.

What difference will it make:

• Improving menopause support will enhance wellbeing and enable women to stay healthier for longer, thus potentially reducing later demands on the NHS.